Welcome to Rotorua Campervans,
your personal campervan rental
in New Zealand.

We are a small family business that started our own campervan experience in 1995 when we came to New Zealand for the first time, built our own camper and explored New Zealand for six months.

We loved it so much we decided to make New Zealand our new home and emigrated from the Netherlands to the Rotorua district in 2002.

Now Rotorua Campervans is dedicated to provide you with our personal rental service to help you enjoy your campervan holiday and New Zealand experience.

We offer quality campervans for hire without hidden costs, fully equipped and presented clean and fully serviced.

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Frequently Asked Questions

Do I need a international drivers license?
Drivers must be at least 21 years old and hold a full driver’s licence. Please note: all drivers with a non-English language licence must carry either an accurate English translation of this licence or an International Driving Permit [IDP] while driving. This is to help police determine that an overseas licence is valid, verify the driver holds the correct class for the vehicle, and check for any endorsements that may be attached to the licence.

Should you require further information regarding driving in New Zealand please refer to the Land Transport NZ website:http://www.nzta.govt.nz

If we drive to your depot, can I leave my car at your depot when I collect my Campervan?
Yes, you can park your car on our section but we cannot accept any responsibility for loss or damage while it is parked.

When can I collect the Campervan?
All collections are between 9.00am and 5.00pm. You can always call us to arrange pick up time.

When do I have to return the Campervan?
Please return your campervan with a full fuel tank, undamaged and clean with an empty toilet tank between 9.00am and 4.00pm

How long should I allow for the handover at the beginning of my holiday?
If its your first time with a motorhome we would like to spend at least an hour with you running through the fittings of the camper and the contract so you feel comfortable and if you feel you need longer that won't be a problem.

Can you collect us from the Rotorua or Auckland Airport?
Yes of course, pick up and drop off at the Rotorua airport is free. Pick up or drop off at the Auckland airport is $250.00 for 2 persons. However pick up from Auckland airport is free with a minimum booking of 14 day's.

Can I leave my suitcases with you when I've unpacked?
We are more than happy to store your suitcases in our storage unit. Rotorua Campervans is not responsible for any damage or loss of your travel bags.

Can I smoke in the campervan?
Sorry but we have a strict NO SMOKING policy it is now illegal to smoke in our Campervans and if there is a sign / smell of cigarette smoke we can charge op to NZ$ 750.00 for professional cleaning cost.

Can I bring our pets on holiday with me?
Sorry but we don't allow any pets in our campervans and we can charge op to NZ$ 750.00 for professional cleaning cost.

How does the insurance work?
Our campervans carry comprehensive motor insurance, this is to cover damage to the vehicle or to third parties. If there is damage to the campervan and the accident was your fault, your liability is the first $ 3500.00, in the case of damage caused due to the third party we will retain the excess until it is agreed it was the other parties fault (unfortunately many people say it wasn't their fault and it turns out to be their responsibility once the facts are checked). For overhead damage (e.g. From trees) you are liable for the full repair cost. For write off or theft you are liable for the first $ 3500.00 Please note acts of negligence or abuse are completely your responsibility.

Why do I have to pay a $ 3500 damage deposit?
This is the insurance excess during the hire and is fully refunded on completion of your holiday as long as the campervan is returned undamaged, reasonably clean with the waste and toilet empty.

Rotorua Camper Vans

Joe (Jeroen) & Lorraine Bassant
307 SH 30 Lake Rotoma
Rotorua 3074, New Zealand

Booking Enquiries 0064 273506226
Home phone 07 3620091
info@rotoruacampervans.co.nz